Freshdesk Pricing Explained (2026)
Freshdesk offers a free tier and paid plans range from $15/mo to $89/mo (billed monthly). Delight your customers with effortless customer service
Freshdesk starts at $15/mo with a free tier available. Paid plans range up to $89/mo. Delight your customers with effortless customer service. Pricing independently verified as of March 2026.
All Plans
| Plan | Monthly | Annual | Savings | Billing | Limits |
|---|---|---|---|---|---|
| Free | Free | Free | -- | Flat | Up to 2 agents, email ticketing, knowledge base, pre-built reports |
| GrowthRecommended | $15 | $180/yr | -- | Per seat | Automations, real-time dashboards, branded customer portal |
| Pro | $59 | $588/yr | 17% | Per seat | Custom roles, round-robin routing, CSAT surveys, advanced reports |
| Enterprise | $89 | $948/yr | 11% | Per seat | Sandbox, audit logs, skill-based routing, unlimited products |
Pricing Calculator
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1255075100
Estimates based on published pricing. Usage-based plans are approximated. Verify with vendor for exact quotes.
Free Tier Details
Freshdesk Free Tier
Up to 2 agents, email ticketing, knowledge base, basic reporting
Hidden Costs & Things to Know
- You need deep customization and marketplace apps (Zendesk is better)
- You need advanced AI features without add-on costs
- You need the most mature enterprise support platform
Scoring Overview
Overall Score7.1 / 10
Value
8
Ease of Use
8
Power
7
Setup Friction
7
Migration Ease
6
Transparency
6
Last verified:March 2026Independently Verified
Try Freshdesk
Visit the official Freshdesk pricing page to see the latest plans and start with the free tier.
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