1. Web Forms (Lite — $14/seat/mo)
Embeddable web forms that create leads directly in your pipeline. No Typeform or Tally needed for basic lead capture. Available on the lowest paid tier.
Why This Matters: Form-to-pipeline without a separate form tool or Zapier integration.
2. Chatbot / LeadBooster (Add-on — $32.50/mo)
A chatbot that qualifies website visitors and routes them to your pipeline. Includes live chat, chatbot, prospector, and web forms in one add-on. Most users buy Intercom ($39/seat) without considering Pipedrive LeadBooster.
Why This Matters: Lead qualification chatbot integrated directly with your CRM pipeline.
3. AI Sales Assistant (All tiers)
Pipedrive AI assistant analyzes your sales activity and suggests next actions: follow up on stale deals, prioritize high-value opportunities, and flag deals at risk. Available on all paid tiers.
Why This Matters: AI-powered sales coaching without a separate tool like Gong or Chorus.
4. Automations (Growth — $39/seat/mo)
Build if-then automations: when a deal moves to Won, create a task. When a contact is added, send an email. Growth tier includes automations that replace simple Zapier workflows.
Why This Matters: CRM-native automation without Zapier ($29.99/mo) for common sales workflows.
5. Revenue Forecasting (Premium — $49/seat/mo)
Recurring revenue tracking, forecasting dashboards, and deal probability calculations. Premium tier unlocks revenue forecasts that most teams build in spreadsheets.
Why This Matters: Sales forecasting without a BI tool. But $49/seat is a big jump from Lite ($14/seat).
Explore Further on Sasanova
Tools
Comparisons