Slack
by Salesforce (Slack Technologies)
Where work happens
7
/ 10
Overall Score
Slack scores 7/10 overall. Where work happens. Best for: Teams wanting the most widely adopted messaging platform. Starting at $8.75/month. Last verified Mar 24, 2026.
Score Breakdown
How we score →Scores are editorial assessments on a 1–10 scale. Overall score uses a weighted formula: Value (25%), Power (20%), Transparency (20%), Ease (15%), Setup (10%), Migration (10%). Full methodology
Switching Intelligence
Sasanova ExclusiveMigration Difficulty
Implementation Complexity
LowWhat triggers people to switch AWAY
- Per-seat costs at scale
- 90-day history limit on free plan
- Notification overload
What blocks people from leaving
- Massive integration ecosystem
- Years of channel history
- Team habits and workflows
- Workflow Builder automations
Data Export & Portability
Workspace export (admins), API access, compliance exports (Business+)
Best For
- Teams wanting the most widely adopted messaging platform
- Organizations needing deep third-party app integrations
- Companies already in the Salesforce ecosystem
Avoid If
- You need persistent message history on a free plan
- You want a combined messaging + video conferencing solution
- You find per-seat pricing expensive for large teams
Features
Pricing
| Plan | Monthly | Annual | Billing | Limits |
|---|---|---|---|---|
| Free | Free | Free | flat | 90-day message history, 10 app integrations, 1:1 voice/video, 5GB storage |
| ProPopular | $8.75/mo | $87/yr | per_seat | Unlimited history, unlimited integrations, group video (50), guest access, AI summaries |
| Business+ | $18/mo | $180/yr | per_seat | SSO, advanced AI features, compliance exports, 99.99% uptime SLA |
| Enterprise Grid | Contact | Contact | custom | Unlimited workspaces, DLP, eDiscovery, HIPAA, EKM, dedicated CSM |
Free tier: 90-day message history, 10 integrations, 1:1 voice/video calls, 5GB total storage
Pricing Calculator
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Integrations
Alternatives
Related Comparisons
Slack vs Discord
Slack wins for business teams with deep SaaS integrations and compliance needs. Discord wins for communities and startups wanting free, generous chat with voice channels.
Slack vs Microsoft Teams
Slack wins on third-party integrations (2,600+ apps) and messaging UX. Teams wins for Microsoft 365 organizations needing integrated video conferencing and Office apps.
Slack vs Loom
Loom is purpose-built for async video messaging with recording, transcription, and sharing. Slack is a text-first messaging platform with huddles for live audio/video.
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