Sprout Social
by Sprout Social
A powerful solution for social media management
6
/ 10
Overall Score
Sprout Social scores 6/10 overall. A powerful solution for social media management. Best for: Enterprise teams needing comprehensive social media management. Starting at $249/month. Last verified Mar 24, 2026.
Score Breakdown
How we score →Scores are editorial assessments on a 1–10 scale. Overall score uses a weighted formula: Value (25%), Power (20%), Transparency (20%), Ease (15%), Setup (10%), Migration (10%). Full methodology
Switching Intelligence
Sasanova ExclusiveMigration Difficulty
Implementation Complexity
MediumWhat triggers people to switch AWAY
- Per-user pricing is extremely expensive for teams
- Add-ons (listening, advocacy) cost extra on top of high base price
- Overkill for basic scheduling needs
What blocks people from leaving
- Social listening alerts and historical data
- CRM social profiles
- Team workflows and approval chains
- Custom report templates
Hidden Costs & Gotchas
- Per-user pricing: 5-person team = $1,245+/mo on Professional
- Social Listening is a paid add-on
- Premium Analytics: $2,400-$4,800/year add-on
- Additional profiles: $50-150/profile/mo
Data Export & Portability
CSV/PDF export of analytics, scheduled content export, API access
Best For
- Enterprise teams needing comprehensive social media management
- Agencies requiring social listening and competitor analysis
- Customer care teams using social media as a support channel
Avoid If
- You're a small business or solopreneur (pricing starts at $199/user/mo annual)
- You need budget-friendly social scheduling (Buffer starts at $6/channel)
- You don't need advanced analytics or social listening
Features
Pricing
| Plan | Monthly | Annual | Billing | Limits |
|---|---|---|---|---|
| Standard | $249/mo | $2388/yr | per_seat | 1 user, 5 social profiles, scheduling, content calendar, review management |
| ProfessionalPopular | $399/mo | $3588/yr | per_seat | 1 user, unlimited profiles, competitive reports, custom workflows, optimal send times |
| Advanced | $499/mo | $4788/yr | per_seat | 1 user, chatbots, sentiment analysis, automated rules, CSAT/NPS surveys |
| Enterprise | Contact | Contact | custom | Custom users, custom profiles, SSO, premium analytics, dedicated support |
Pricing Calculator
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Integrations
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