Otter.ai

by Otter.ai Inc.

Capture and share insights from your meetings

Independently VerifiedLast verified: March 2026
See 4 alternatives to Otter.ai →

7.2

/ 10

Overall Score

Otter.ai scores 7.2/10 overall. Capture and share insights from your meetings. Best for: Teams wanting real-time transcription with speaker identification. Starting at $17/month. Last verified Mar 24, 2026.

Score Breakdown

How we score →
Value
7
Ease of Use
8
Power
7
Setup Friction
8
Migration Ease
6
Transparency
7

Scores are editorial assessments on a 1–10 scale. Overall score uses a weighted formula: Value (25%), Power (20%), Transparency (20%), Ease (15%), Setup (10%), Migration (10%). Full methodology

Switching Intelligence

Sasanova Exclusive

Migration Difficulty

Easy

Implementation Complexity

Low

What triggers people to switch AWAY

  • Need video recording on free tier
  • Need deeper CRM sync
  • Need better accuracy for technical jargon

What blocks people from leaving

  • Transcript library and search history
  • Team workflows built around Otter
  • Speaker identification training

Hidden Costs & Gotchas

  • Subscriptions are non-refundable even if cancelled mid-cycle
  • Minute limits reset monthly — no rollover
  • 3 lifetime imports on free tier is very restrictive

Data Export & Portability

TXT, SRT, PDF export, API access (Enterprise)

Best For

  • Teams wanting real-time transcription with speaker identification
  • Students and educators (20% discount available)
  • Anyone needing a solid free transcription tool

Avoid If

  • You need meeting recording and video playback (free tier doesn't include it)
  • You need deep CRM integration
  • You need multi-language transcription with high accuracy

Features

Real-time transcription
OtterPilot (auto-joins meetings)
AI summaries and action items
Speaker identification
Custom vocabulary (Pro)
Otter AI Chat
Live captions
Highlight and comment
Search across transcripts

Pricing

PlanMonthlyAnnualBillingLimits
Basic (Free)FreeFreeflat300 min/month, 30 min/conversation, 3 lifetime imports
ProPopular$17/mo$100/yrflat1,200 min/month, 90 min/conversation, custom vocabulary, 10 imports/mo
Business$30/mo$240/yrper_seat6,000 min/month, 4hr/conversation, unlimited imports, admin controls
EnterpriseContactContactcustomSSO, API access, SOC 2 compliance, dedicated support

Free tier: 300 minutes/month, 30 minutes per conversation, 3 lifetime audio/video imports

Source: Otter.ai Inc. pricing page →Verified: Mar 2026Scoring methodology →

Pricing Calculator

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1255075100

Estimates based on published pricing. Usage-based plans are approximated. Verify with vendor for exact quotes.

Integrations

ZoomGoogle MeetMicrosoft TeamsGoogle CalendarOutlookSalesforceHubSpotSlackDropbox

Alternatives

Fireflies.ai

Fireflies.ai Inc.

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/ 10

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Grain

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/ 10

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tl;dv

tl;dv Technologies

7.8

/ 10

AI meeting recorder for Google Meet, Zoom & Teams

Fathom

Fathom Video Inc.

8.4

/ 10

Never take notes on a meeting again

Related Comparisons

Otter.ai vs Fireflies.ai

Otter.ai has a stronger free tier (300 min/month) and real-time transcription focus. Fireflies.ai offers deeper conversation intelligence, cross-meeting search, and broader integrations.

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