Close
by Close Inc.
The CRM built for closing — outreach, engagement, and automation without data entry
7.4
/ 10
Overall Score
Close scores 7.4/10 overall. The CRM built for closing — outreach, engagement, and automation without data entry. Best for: Inside sales teams at startups and SMBs. Starting at $19/month. Last verified Mar 24, 2026.
Score Breakdown
How we score →Scores are editorial assessments on a 1–10 scale. Overall score uses a weighted formula: Value (25%), Power (20%), Transparency (20%), Ease (15%), Setup (10%), Migration (10%). Full methodology
Switching Intelligence
Sasanova ExclusiveMigration Difficulty
Implementation Complexity
LowWhat triggers people to switch AWAY
- Need marketing automation
- Need free tier
- Need field sales features
What blocks people from leaving
- Built-in dialer setup
- Email sequence history
- Call recordings
Data Export & Portability
CSV export, REST API
Best For
- Inside sales teams at startups and SMBs
- Teams that want calling, email, and CRM in one tool
- Sales organizations focused on high-volume outreach
Avoid If
- You need a free CRM tier
- You need marketing automation features
- You have complex enterprise deal cycles
Features
Pricing
| Plan | Monthly | Annual | Billing | Limits |
|---|---|---|---|---|
| Solo | $19/mo | $108/yr | per_seat | 1 user only, basic CRM features |
| Essentials | $49/mo | $420/yr | per_seat | Leads, contacts, opportunities, email & calendar sync, Power Dialer (3 users max) |
| GrowthPopular | $109/mo | $1188/yr | per_seat | Multiple pipelines, custom activities, workflows, call recording |
| Scale | $149/mo | $1668/yr | per_seat | Predictive Dialer, custom objects, custom roles, call coaching |
Pricing Calculator
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Integrations
Alternatives
Related Comparisons
Close vs Pipedrive
Close has built-in calling (Power Dialer), SMS, and email in one tool starting at $59/seat/mo. Pipedrive is a more affordable visual pipeline CRM starting at $14/seat/mo.
Close vs HubSpot CRM
HubSpot offers a free CRM with marketing automation and a broad platform. Close starts at $49/seat/mo but includes a built-in Power Dialer, SMS, and email sequences — ideal for high-volume inside sales teams.
Close vs Salesforce
Salesforce is the enterprise CRM standard with infinite customization via Apex and 4,000+ AppExchange apps starting at $25/seat/mo. Close at $59/seat/mo is purpose-built for inside sales with native calling, SMS, and email — no add-ons needed.
Close vs Zoho CRM
Zoho CRM at $20/seat/mo provides a comprehensive CRM with AI, inventory, and 50+ Zoho suite apps. Close at $59/seat/mo is narrower but includes built-in calling with Power Dialer and Predictive Dialer that Zoho lacks natively.
Close vs Freshsales
Close at $59/seat/mo includes Power Dialer, Predictive Dialer, and SMS for high-volume outreach teams. Freshsales at $11/seat/mo has built-in phone and AI lead scoring at a fifth of the price, better for teams with lighter calling needs.
Close vs Attio
Close is built for inside sales velocity with native calling, SMS, and email sequences at $59/seat/mo. Attio at $34/seat/mo is a relationship-focused CRM with automatic enrichment and flexible data modeling — different tools for different sales motions.
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